Just What the Doctor Ordered for Data Quality Depression
While the bad news is that data quality depression may seem to be an epidemic, the good news is that it is treatable – and it’s rarely contagious. The treatments vary depending on the symptoms and the causes. As a result, your data quality specialist should diagnose your specific issue in order to prescribe a course of treatment specific to your firm’s unique needs.
For instance, if your symptoms include delirium caused by end users who do not seem to follow instructions or take responsibility for their own data maintenance, your consultant may recommend a course of training (also known as a training course.) The focus of the training should be not only therapeutic,
The Data Quality Doctor Is In
If you think you may be suffering from data quality depression, it can be helpful to see a specialist such as a CRM data quality consultant who is familiar with its causes and effects – and who is expert in prescribing the right treatment for your specific problem.
The diagnosis will often begin with a checkup, which is a complete assessment and analysis of your data quality situation. Your consultant will begin by taking your CRM pulse by meeting with you and other key stakeholders and system users to ask a series of targeted questions designed to get to the heart of the issues.
Diagnosing Data Quality Depression – Where Does It Hurt?
The potential remedy for your data quality depression will depend upon the underlying cause. To diagnose the cause of your underlying symptoms, you must first assess the situation and figure out exactly where it hurts. Potential pain points may include:
- A lack of adequate staffing to keep up with the data quality issues
- Failure to dedicate adequate resources to data maintenance
- End users and assistants who do not take responsibility for their data
- Incorrect configuration of your system causing an increase in the number of data quality tickets or tasks
- A lack of formalized training to ensure that end users understand and embrace their responsibilities
- A lack of management support to encourage participation or provide resources or incentives for compliance
Rest assured,
Recognizing the Signs of Data Quality Depression
Data quality depression has been described as an emotional state characterized by feelings of sadness, despair, and discouragement – often accompanied by a strong desire to bang your head against the wall… repeatedly. For your mental health, early detection is key and requires that you be aware of the signs or symptoms which may include:
- Difficulty focusing or concentrating on the same mundane and repetitive data quality tasks for 10 hours a day
- A sense of impending doom each day when turning on the computer and seeing the exponential explosion of data issues
- Feelings of worthlessness caused by ineffective attempts to beg,
Eat Your CRM Vegetables
Since we’ve just talked about– and walked – the CRM Treadmill, let’s keep the health-y CRM metaphor rolling.
Your mother always told you to eat your vegetables… whether you liked them or not… because they were good for you… and they’d help you to grow up big and strong. Right? Well it’s the same with CRM.
Sometimes, to achieve CRM success, we have to do things that we don’t like because we know they will ultimately be good for us:
- Secretaries typically don’t like taking the time to make sure that all of their attorneys’ contacts are correct and complete,