CRM Success Steps and Strategies – Part 10: Evolve

CRM isn’t a project or an implementation. It’s a fundamental change – and improvement – in how your firm manages its most important assets – its relationships. As a result, CRM deployments shouldn’t end – they should evolve. There will always be new problems to solve and new business to bring in. So be sure revisit your CRM strategy, plan for the future and continually explore features, upgrades and integrations…